“Broad policy changes such as ‘no more telecommuting’ don't work; this is role-and work-specific.”
JORDAN COHEN, PA KNOWLEDGE WORKER PRODUCTIVITY EXPERT
Research from Jordan Cohen, PA’s knowledge worker productivity expert, is the focus of an article in Fast Company. Jordan collaborated with Julian Birkinshaw of the London Business School to study how knowledge workers spend their time.
The article quotes from the research, which says: “Our research indicates that knowledge workers spend a great deal of their time--an average of 41 per cent--on discretionary activities that offer little personal satisfaction and could be handled competently by others. So why do they keep doing them? Because ridding oneself of work is easier said than done.”
So how would you know which tasks to remove from the day’s 'to-do list': Jordan and Julian note in their research that the task can be eliminated if 1) it isn't important to you or your organisation; or 2) it is easy to drop, delegate, or outsource.
You can view the article online here.