Sharad Patel, a GDPR expert at PA Consulting Group, is quoted in a white paper on GDPR written by CIO magazine. The paper looks at how GDPR can be a strategic driver for businesses and looks at data and software management to customer loyalty and new revenues.
A number of key areas about the upcoming GDPR which comes in to full force in May 2018 are discussed in the paper.
How will the GDPR be a game changer for you?
Sharad explains that organisations have a choice. “They can treat GDPR simply as another compliance issue, or they can take a more business and customer-centric approach.”
He goes on to say that the latter allows firms to manage personal data in a way that helps to make more informed decisions. “This creates a better experience for both customers and stakeholders,” explains Sharad.