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How will technology change the workforce?

Listen to Frazer on BBC Radio 4 Today Programme

Frazer Bennett, chief innovation officer at PA Consulting Group is interviewed on the BBC Radio 4 Today Programme. Frazer talks about the findings from PA’s latest innovation report – Innovation Matters – which reveals insights from over 800 senior executives on what innovation means to them and what the successful innovators are doing right.

Frazer is asked whether innovation in technology will result in millions of workers will be thrown on to the employment scrap heap.

Innovation Matters: What are the 'innovation leaders' doing right?

Download the report


Frazer explains: “We’ve often been fearful that technology is going to take our jobs away and it hasn’t happened. It unquestionably does however change the kind of jobs that we do. AI is the next big disruptor and there is absolutely no doubt about it but I remain highly suspicious about whether it will leave people on the scrap heap.”

He goes on to say: “I think it absolutely changes the skill base and the demands that we will have on people. We are moving out of the information economy where access to information and the ability to process information was important and we are moving into an innovation economy where the demands on our creativity as human beings is where we are going to see increasing value in the workplace.”


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