Press release

Andy McKenna rejoins PA Consulting’s energy and utilities team

Jan 25, 2021

Energy and utilities customer experience expert Andy McKenna has rejoined PA Consulting (PA), the consultancy that’s bringing ingenuity to life, as a Partner in the Energy and Utilities Practice. Andy will help energy and utility clients build innovative digital strategies and solutions to deliver better customer experiences and improved operational performance.

Andy is a performance-driven executive with a proven track record of delivering results in consulting, sales, strategy, operations, project & program management, performance improvement, customer experience innovation and new product and service innovations across a range of industries. He is a respected team leader who is able to pinpoint business challenges, deploy innovative solutions, and deliver value-based consulting engagements. 

Andy rejoins PA from Oliver Wyman where he served as a Partner in the Energy and Utilities Consulting Practice. He spent four years at PA, from 2016-2020, where he led the utility customer experience team, and previously served as a Managing Director at PwC (Strategy&).

Clients hire PA to anticipate the future, champion innovation, and unlock new potential in energy and utilities markets. Last year PA’s US energy and utilities team launched iPredict™, the world’s first artificially intelligent system for predicting failures in critical underground electricity distribution assets.  PA’s Utility practice is committed to helping Utility clients with their goals around decarbonization, electrification of transport, improving the customer experience and innovating to improve the reliability and resiliency of the grid.

Ross Smith, US Utility practice lead at PA Consulting, says: “We are thrilled to have Andy back on the team. His deep Utility sector expertise and his leading insights on Customer Digital Experience and the Clean Energy Transition will be invaluable to our clients and our broader team.”

Andy McKenna, Energy and Utilities Expert at PA Consulting, says: "I’m delighted to be returning to PA Consulting to be part of a fabulous team delivering innovative solutions to the energy and utilities sector and beyond. PA is really setting itself apart with its focus on ‘bringing innovation to life to build a positive human future’ and their track record of real, tangible results. I am tremendously excited to contribute to that mission."

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