Why data is a key in driving patient engagement ,
PA healthcare expert, Proteus Duxbury, provide insight on how healthcare reform, technology and rising cost of care is changing the way insurance is purchased and utilized.
Tuition fees, focus on value, not price,
PA’s Paul Woodgates, a higher education expert, talks to University Business about why for universities, it must be about value, not price.
Why digital health and consumer engagement are top industry concerns,
PA healthcare expert Emma Lagreze provides insight on the key themes and forward-looking trends from AHIP.
Improving the customer experience by optimising contact centers in the utility sector ,
PA energy and utilities experts, Matt Chwalowski and Wayne Lafferty, offer their perspective on how utilities can improve customer experience by optimising contact centers.