Junior Account Manager

Global Innovation and Technology Centre, Back Lane, Melbourn, Hertfordshire, SG8 6DP, United Kingdom, Melbourn SG8 6DP, GB

Full-time

Company description

About us

We believe in the power of ingenuity to build a positive human future.

As strategies, technologies and innovation collide, we create opportunity from complexity.

Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

An innovation and transformation consultancy, we are over 4000 specialists in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists.

We operate globally from offices across the UK, US, Netherlands and Nordics.

PA. Bringing Ingenuity to Life.


Job description

Are you a dynamic and ambitious individual ready to embark on a rewarding journey in account management, contributing to the success of Oakdoor as our Junior Account Manager at PA Consulting?

Oakdoor™ by PA Consulting is disrupting the cyber security world of cross domain, with the next generation of data diodes. We are bringing best-in-class technology to the most important networks in the world. 

Our Oakdoor customer relationships are our top priority. We're looking for a confident, dedicated junior account manager, who is passionate about technology. You will be eager to develop a thorough understanding of our products and service offerings enabling you to build deep relations with new and existing customers.  In addition, you will work with the Sales and other internal teams to maintain and grow Oakdoor  technologies within key accounts.  You could also be a former engineer, who is now pursuing a more commercial path. 

We sell our Oakdoor product suite to a range of customers; key accounts will be large Systems Integrators / Defence Primes, with the wider portfolio including a variety of resellers, working across Government, Defence & Security, Critical National Infrastructure, Financial Services and many more sectors.  


Qualifications

You must be eligible for UK Security Clearance   

 Objectives of this Role: 

  • Act as a reliable contact in all matters relating to client queries and needs, supporting the current Sales team generating quotes  

  • Assist in building and maintaining client relationships to achieve long-term partnerships  

  • Maintain accurate client records, keeping track of any contract updates and renewals  

  • Develop a thorough understanding of our products and service offerings to build deep relations with new and existing customers and resellers 

Key responsibilities 

  • Working with the current customer base, identify upsell, cross-sell and renewal opportunities 

  • Communicate with the sales team regularly 

  • Take inquiries and requests from customers and address their needs  

  • Meet regularly with other members of the team to discuss progress and find new ways to improve business 

Skills and Qualifications  

  • Proven track record of meeting or exceeding quotas and receiving positive customer feedback  

  • Proven experience in a sales and customer service role  

You will be based within the UK, with the ability to travel to clients within the M4 corridor as required, plus regular visits to your colleagues in the development team in Cambridge.


Additional information

Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work.

We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity – bringing ingenuity to life.

Find out more about Life at PA here.

We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits:

  • Health and lifestyle perks accompanying private healthcare for you and your family
  • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
  • Generous company pension scheme
  • Opportunity to get involved with community and charity-based initiatives
  • Annual performance-based bonus
  • PA share ownership
  • Tax efficient benefits (cycle to work, give as you earn)

We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups.

Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

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