In today’s busy transport systems, operators are finding it increasingly difficult to handle growing volumes of traffic and manage conflicting stakeholder demands effectively and efficiently. The control centre should be at the heart of meeting those demands, but its role now needs to be re-evaluated and redefined for the 21st century. It is time to think beyond the four walls of their traditional control centres and look to new technology and new ways of working to meet the complex challenges ahead. PA’s insight highlights the need to focus control solutions where:
It is only by redefining their approach to operations control that operators will be able to manage the growing demands on transport networks successfully.