Technology-enabled, informed, collaborative, price conscious—these are just a few of the words that describe characteristics of Millennials, and could also describe how they want their healthcare systems to perform. Read more
Jennifer Zheng's insights
Millennials will soon be the predominant consumer of healthcare and their entry into healthcare will drive change in areas that matter to them: decision-making, customer care, and buying experience. Read more
With the healthcare industry undergoing significant transformation driven by market consolidation, technology, new care models and regulations, medical societies need to reinvent their business models to remain relevant and sustainable. Read more
PA healthcare experts Alison Lerner and Jennifer Zheng, provide insight on the need for hospitals to rethink their IT operating model and delivery capabilities to maintain financial viability. Read more
