Seize the opportunity

Watch how digitalising public services can improve service for citizens by involving the right authorities at the right time with minimum effort. Read more

• Central government
• Customer experience
• Public sector transformation

Tim Devine, technology expert, and Kate Robertson, defence and security expert at PA Consulting, discuss how fusion can help the UK’s public sector become more innovative. Read more

• Aerospace defence and security
• Government and public services
• Public sector transformation

PA Consulting's Robert Turnbull, care technology expert, discusses how councils can successfully build a positive human future by harnessing innovative technology-based services and pathways. Read more

• Government and public services
• Healthcare
• Argenti
• Customer experience
• Public sector transformation
• Technology

In the current global environment, competition isn’t always the best way for Investment Promotion Agencies to deliver results. They must learn to be more collaborative to support their economies. Read more

• Government and public services
• Economic Development
• International development
• Public sector transformation

Natalie Taylor, digital transformation expert at PA Consulting, discusses the importance of digital transformation for public and private organisations. Read more

• Government and public services
• Digital
• Public sector transformation

PA Consulting's Steve Taylor, adult social care expert, discusses how the older population are longing to access the digital world through mainstreamed consumer devices. Read more

• Government and public services
• Healthcare
• Local government
• Argenti
• Customer experience
• Public sector transformation
• Technology

Mark Brett, PA Consulting's Global Head of Public Services, discusses how the UK public sector bodies approach make-buy decisions and the impact of automation and robotics on the sector. Read more

• Government and public services
• Central government
• Organisational design
• AI and automation
• Public sector transformation

Social value boosts the well-being, resilience and sustainability of society and the wider environment. Through policy and directives, governments must increasingly encourage public services to deliver social value. But how do they do that? Read more

• Government and public services
• Central government
• Economic Development
• Supply chain and procurement
• Sustainability
• Sustainability
• Public sector transformation
• Regulation