Joanne Bishenden,
Adam Bertelsen
As university students' expectations change, chatbots hold the key to improving their experience of day-to-day services while freeing resources for more meaningful support. Read more
Education insights
Ian Matthias
Ian Matthias, higher education expert a PA Consulting, discusses how UK vice chancellors should plan for their universities’ economic futures in a climate of uncertainty. Read more
Oliver Peppiatt
At PA, we believe improving diversity in digital tech is the most important way to ensure the industry continues to flourish. Not only is it right that gender, race and other personal attributes shouldn’t hinder careers, it’s also true that diverse... Read more
Edward Jones
Many universities face the challenge of procuring and implementing a new student record system – their main ‘information backbone’ for recording student details, choices and achievements. This is often because their existing systems are becoming... Read more
Mike Boxall
PA Consulting expert Mike Boxall discusses life after Brexit in the world of UK higher education and calls on universities to look above the political fray to focus on their roles in whatever comes next. Read more
Mike Boxall, a higher education expert at PA Consulting, discusses how UK higher education institutions can thrive in an ever-changing, precarious world. Read more
As competition grows in the higher education sector, universities across the UK are increasingly seeking to transform. Funding challenges, increased regulation and Brexit make improving service quality and minimising costs key ambitions for many... Read more
