Lan-Ling Fredell
Lan-Ling Fredell, innovation and fintech expert at PA Consulting, talks about the latest trends in customer behaviour in financial services based on PA's latest Swedish study. Read more
Customer experience insights
Finuala Alexander, business design expert, and Georgina Cox, operating model expert discuss how institutions that excel in planning, communication and problem-solving are primed to respond to global challenges by improving the way they work. Read more
Adem Kader
Adem Kader, a strategy and financial services expert at PA Consulting, discusses the future of banking and explains how banks can stay relevant for consumers. Read more
Craig Lynskey
Discover the five steps logistics operators can take to improve performance, add value and reduce costs in challenging market conditions in our latest blog. Read more
Jonathan Barton, education expert, and Tamsin Scobell, people and talent expert discuss how additional mental health support, diverse course portfolios and smart admissions processes can help improve retention and attainment for minority cohorts. Read more
Connecting citizens and the government - digitising public services to build a positive human future
Watch how digitalising public services can improve service for citizens by involving the right authorities at the right time with minimum effort. Read more
Robert Turnbull
PA Consulting's Robert Turnbull, care technology expert, discusses how councils can successfully build a positive human future by harnessing innovative technology-based services and pathways. Read more
Steve Taylor
PA Consulting's Steve Taylor, adult social care expert, discusses how the older population are longing to access the digital world through mainstreamed consumer devices. Read more
