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Organisational agility

Old dogs are learning new tricks to unlock growth & performance

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Across industries, organisations are facing unprecedented disruption. Even before the COVID-19 pandemic, an increase in technology-based innovation and evolving customer expectations were driving change at incredible pace, highlighting the value of organisational agility.

As the speed of change continues to accelerate, agile organisations are succeeding over their competitors. In our work with large organisations across the public and private sectors, we’re seeing how agile organisations deliver higher all-round performance.

It’s a fact our research backs up. When we surveyed 500 leaders from some of the world's largest organisations, we found old dogs are learning new tricks – the top financial performers are 30 per cent more likely to display agile characteristics.

The top 10% of businesses by financial performance are 30% more agile

Organisational agility is enabling them to react fast, improving the experience of their customers and their people to deliver market-beating results.

66% of leaders

say their business model needs a fundamental rethink for agility

60% of leaders

say they understand the change needed but are struggling to act

17% of businesses

will fail in the next five years because they can’t keep pace with change

The evolution of the agile organisation

Our survey of 500 leaders across a range of industries showed that a commitment to organisational agility can make a crucial difference to success.

The top organisations by financial performance are more likely to have embedded five dimensions of organisational agility.

This was true across industries. So, no matter your organisation’s size or type, our research uncovered actions you can take to set your organisation on the path to sustained success.

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Five dimensions of organisational agility

Having worked at the frontline of the world’s biggest agile transformations, we know there are steps leaders can take today to begin embedding the five dimensions of organisational agility. 
 

  • Top performing companies are 22% more customer-centric

    Centring on customers is critical to delivering revenue-driving products and services at pace. That means listening to feedback, bringing customers into the innovation process and using data to evolve in line with customer needs.

  • Top performing companies are 43% better at speeding up time to value

    Finding ingenious ways to create new value or innovate at pace will keep you one step ahead of your competitors. That means mobilising quickly in response to disruption, rolling out improvements more frequently, and investing in moving from idea to launch at pace.

  • Top performing companies are 35% better at designing for simplicity

    Simple organisational structures enable faster action. That means building teams around products and services rather than skills, decentralising decision-making and removing layers of hierarchy.

  • Top performing companies are 17% better at building to evolve

    The ability to evolve continuously must be at the core of your organisation. That means creating a culture that accepts change at any point in development, building flexible systems and processes, and nurturing people’s natural adaptability.

  • Top performing companies are 27% better at liberating their people

    Having a people-centred organisation will unlock more valuable ideas. That means building a dynamic culture, empowering all people to contribute ideas and embedding infrastructure that encourages collaboration.

How we can help

Getting the most from agility will take a transformation across the whole organisation. We work with you to understand the big questions around such a change:

  • why you need to transform – establishing purpose and ensuring there’s a clear focus on growth
  • what you need to change – assessing the core components of your business to understand what needs to change
  • how to make it happen – identifying where to start your transformation to sow the seeds of success.

We then collaborate with your teams to embed our approach to organisational agility, which we’ve proven at over 100 organisations. It covers all the aspects necessary to succeed, including leadership, culture, HR, sourcing, business design and strategy.

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More from our experts

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To find out more get in touch with one of our experts today.

Sam Bunting

PA agile expert

Stephen Hughes

PA IT transformation expert

Chris Steel

PA transformation expert

Amy Finn

PA people and talent expert

Discover what organisational agility means for you

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