Ingenuity Review 2021
2021 was a truly transformative year. As we learned to live with change as a constant, the power of human ingenuity shone.
Our Ingenuity Review reflects on how our people built momentum in a remarkable year to deliver on our purpose - Bringing Ingenuity to Life - for each other and for our clients. It shows that amazing things happen when we embrace the pace of change. When we use it as a catalyst for growth and a force for good; an opportunity to accelerate progress towards a positive human future.
A positive human future for our clients and people
Our CEO, Ken Toombs, reflects on how we created opportunity from complexity in a year of change. How we harnessed ingenuity to support our clients and teams to thrive in new ways of living and working, and how we generated a strong financial performance.
He sets out our strategy for sustained growth and delivering even greater future impact. And looks forward to building on the momentum of a successful year - a sentiment echoed by the Chair of our Board, John Alexander.
Delivering end-to-end innovation
Global events and trends continue to shape the ways we are living and working. Leaders can unlock ingenuity to meet the needs of their customers and people.
We explore our work with clients in 2021 through our stories and insights. We have organised them against the five megatrends topping the agenda of today’s business leaders: the empowered consumer, the future of work, the sustainability and climate imperative, the quest to lead healthier lives, and protecting people and organisations.
Life at PA
Our future starts with our people. They are the inspiration for our purpose and live it every day. Growing and supporting them is the best investment we can make.
We continually improve our people’s experience of being part of PA, shaping an inclusive culture that prizes diversity and wellbeing, recognises individual and team achievements, mentors and develops people, and offers opportunities to support our communities.