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Recognizing North American utilities that provide outstanding reliability

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The 2017 ReliabilityOne Awards Ceremony will be held on Wednesday, November 29th at the House of Blues, New Orleans. On Thursday, November 30th, PA will host a ReliabilityOne Best Practice roundtable discussion. 

Helping utilities keep the lights on for 17 years

Widely recognized as one of the electric utility industry's most prestigious honors, PA Consulting Group's ReliabilityOne™ awards recognize electric utilities for providing their customers with the highest levels of reliability in the industry. Our award recipients are distinguished for implementing and executing industry-leading practices, strategies and processes that breed success.

For 17 years we have been focused on reliability bringing together the best in the industry to make it even better tomorrow. This event offers you the opportunity to network with leaders in the industry, get first-hand knowledge of best practices and share challenges facing us all. We are building a community focused on improving reliability and growing the industry to innovating through technology to improve each customer’s experience.

2017 ReliabilityOne™ event agenda

Wednesday, November 29th, 2017
House of Blues New Orleans
5:00pm-6:00pm: Cocktail reception
6:00pm-9:00pm: Awards ceremony and dinner
9:30pm-11.00pm: 03/01/2016
Thursday, November 30th, 2017
Royal Sonesta
9:00am-10:00am: Breakfast
10:00am-12:00pm: Best practice roundtable (part 1)
12:00pm-1:00pm: Networking lunch
1:00pm-3:00pm: Best practice roundtable (part 2)
4:00pm-5:00pm: New Orleans history tour (optional)

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Hotel information


Royal Sonesta New Orleans
300 Bourbon St, 
New Orleans, LA 70130

Reserve your room now or call directly at 1-855-463-3092, using Group Name PA Consulting ReliabilityOne™.

Analyzing electric reliability performance in the United States

As part of our ReliabilityOne™ program, PA has been collecting and analyzing electric system reliability for over 25 years. Our reliability dashboard provides an instant means to examine reliability metrics, and compare your reliability performance (as measured by SAIDI, SAIFI and CAIDI) against our national database.

PA's reliability performance dashboard allows you to explore electric reliability and how it varies by state, time and class of utility.

Access dashboard

electricity reliability map 300x300

PA’s reliability experts and ReliabilityOne™ in the media

"Regulators and utility customers continue to demand better reliability."

– Read the full POWERGRID International article

"As wind continues to gain energy share, it's important to evaluate the potential impact on the system."

– Read the full Megawatt Daily article

"Successful utilities will take advantage of every opportunity to improve the overall reliability and value of the interconnected grid."

– Read the full Utility Dive article

"The customer reliability experience is key to moving utilities forward, (and) it must be at the center of all that we do."

– Read the full Electric Light & Power article

"Our priority is to better the lives of our customers."

– Read the full San Diego Union-Tribune article


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