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Recognizing North American utilities that provide outstanding reliability

The 2018 ReliabilityOne™ Awards Ceremony will be held on Wednesday, November 28th at the Boulders Resort & Spa, Scottsdale. On Thursday, November 29th, PA will host a ReliabilityOne™ best practice workshop.

Helping utilities keep the lights on for 18 years

Widely recognized as one of the electric utility industry's most prestigious honors, PA Consulting's ReliabilityOne™ awards recognize electric utilities for providing their customers with the highest levels of reliability in the industry. The participating utilities serve over 26 million customers across the US. Our award recipients are distinguished for implementing and executing industry-leading practices, strategies and processes that breed success.

For 18 years, we have been focused on reliability, bringing together the best in the industry to make it even better tomorrow. This event offers you the opportunity to network with leaders in the industry, get first-hand knowledge of best practices and share challenges facing us all. We are building a community focused on improving reliability and growing the industry to innovating through technology to improve each customer’s experience.

2018 ReliabilityOne™ event agenda

Wednesday, November 28th, 2018
Boulders Resort and Spa
5:00pm-6:00pm: Cocktail reception
6:00pm-9:00pm: Awards ceremony and dinner
9:30pm-11:00pm: Post-awards celebration
Thursday, November 29th, 2018
Boulders Resort and Spa
9:00am-10:00am: Breakfast buffet
10:00am-12:00pm: Best practice roundtable (part 1)
12:00pm-1:00pm: Networking lunch
1:00pm-3:00pm: Best practice roundtable (part 2)
4:00pm-5:00pm: Afternoon/evening activity TBD

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Hotel information


Boulders Resort & Spa
34631 North Tom Darlington Drive,
Carefree, AZ 85377

We have reserved a block of rooms at Boulders Resort & Spa at the rate of $219.00 for a standard Casita.

Book your room online

To reserve your accommodations by phone, please call the reservations department at the Boulders Resort & Spa directly at (480) 488- 9009. Please request the negotiated convention/meeting rate for PA Consulting.

Analyzing electric reliability performance in the United States

As part of our ReliabilityOne™ program, PA has been collecting and analyzing electric system reliability for over 25 years. Our reliability dashboard provides an instant means to examine reliability metrics, and compare your reliability performance (as measured by SAIDI, SAIFI and CAIDI) against our national database.

PA's reliability performance dashboard allows you to explore electric reliability and how it varies by state, time and class of utility.

Access dashboard

electricity reliability map 300x300

PA’s reliability experts and ReliabilityOne™ in the media

“Utilities face a great challenge ahead, as much of the T&D infrastructure in the US is more than a hundred years old, and yet utilities are seeing their assets further strained by the mechanical stress of major storm events that exceed originally designed standards. They are actively working to harden their systems against damage to prevent and decrease the number and duration of power outages. In addition to the existing system, utilities also need to deal with grid modernization demands and requirements.”

Read the full Utility Dive article

“In the next year, reliability and resiliency will continue to be essential, and utilities will continue to be innovative in their communication tools to best serve customers.”

Read the full Energy Central article

“The increased frequency and ferocity of weather events represent the new normal. That means it is increasingly vital that the grid be robustly constructed and properly operated to be as resilient and reliable as possible.”

Read the full POWER Magazine article

“Natural disasters in Mexico and the world have forced developers and suppliers to work to increase resilience to unpredictable natural events.”

Read the full Notimex article


Registration will open soon.

Contact the author

  • Gregg Edeson

    Gregg Edeson

    PA energy and utilities expert

    Gregg is PA's reliability and resiliency lead focused on grid modernization efforts, asset management and reliability improvement strategies

    Insights by Gregg Edeson

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