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ReliabilityOne®

Recognizing outstanding reliability in North American utilities

Now in its 20th year, ReliabilityOne® is a community for industry leaders in reliability, focused on providing best practice and recognition for electric utilities in the United States.

Each year, our ReliabilityOne® awards, widely recognized as one of the electric utility industry's most prestigious honors, recognize electric utilities for providing customers with the highest levels of reliability performance in the industry.

The awards program identifies top performers and best practices that promote innovation and technology advancements, and those that place the highest value on their customers. They’re an opportunity for utilities to celebrate being the best in the industry, the efforts of their people and the value brought to customers. Participants benefit from widespread recognition across numerous stakeholders; customers, employees, shareholders, community and government agencies and regulators.

Read our press release about the 2020 ReliabilityOne® Award winners.

2020 RELIABILITYONE® AWARD WINNERS

PA congratulates the 2020 recipients of the ReliabilityOne® awards for setting the gold standard for reliable electric service, technology and innovation, and customer engagement.

NATIONAL RELIABILITYONE® AWARD

REGIONAL RELIABILITYONE® AWARDS

WEST REGION (METROPOLITAN)

WEST REGION (SUBURBAN AND RURAL)

MIDWEST REGION (SUBURBAN AND RURAL)

MID-ATLANTIC REGION (METROPOLITAN)

NORTHEAST REGION (METROPOLITAN)

NORTHEAST REGION (SUBURBAN AND RURAL)

SOUTHEAST REGION (METROPOLITAN)

SOUTHEAST REGION (SUBURBAN AND RURAL)

Xcel Energy

PLAINS REGION (SUBURBAN AND RURAL)

AWARD RECIPIENTS FOR SPECIFIC AREAS OF OUTSTANDING PERFORMANCE

OUTSTANDING CUSTOMER ENGAGEMENT

OUTSTANDING TECHNOLOGY AND INNOVATION

OUTSTANDING SYSTEM RESILIENCE

20 YEARS OF CELEBRATING OUTSTANDING UTILITIES RELIABILITY

Over the 20 years that PA has been awarding utilities for their outstanding performances in energy reliability, the entire industry has lived through extraordinary times.

Improvements to hardware systems

Reliability analysis

Analyse your reliability data and historical performance, model the impact of your reliability improvement programs, and determine that you’re making the right decisions for your organisation and customers with our ReliabilityOne® analyser.

Our ReliabilityOne® analyser helps answer critical questions quickly to inform your most important decisions. It helps engineers figure out the most effective way to minimise the number of outage interruptions and their durations by:

  • increasing the visibility of reliability data through one comprehensive tool
  • promoting better data management practices
  • integrating data from various sources to provide coherent analysis
  • facilitating communications to break down organisational and data silos
  • effectively demonstrating the allocation of limited financial resources with budget constraints
  • identifying trends and issues around resources and their deployment.

Find out more

Enhance reliability with iPredict™

Improve your reliability and prevent power outages by predicting asset failures in advance.

iPredict™ is the world’s first artificially intelligent system for predicting failures in critical electricity distribution assets. By showing which assets are likely to fail within the next two weeks, iPredict™ lets utility companies plan repairs, making it possible to manage costs, improve services to customers and give critical infrastructure advanced notice to minimise disruption.

Find out more

San Diego Gas & Electric

It’s never been more important to minimize power supply disruptions. Find out how SDG&E made its distribution network even more reliable with iPredict™, a system that uses Big Data and Machine Learning to predict faults before they happen.

Read the client story

Contact us

Our utility and advanced grid technology experts have a deep understanding of power networks. We’ll help you develop innovative resource strategies that will take new sources of energy, distributed energy resources, your network capacity and future demands into account. We’ll help you plan for, and mitigate, risks while identifying capital priorities and income generation opportunities.

Gregg Edeson

PA energy and utilities expert
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