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Hampshire County Council: The Argenti care technology partnership delivers exceptional results in Adult Social Care

Like all providers of adult care, Hampshire County Council faces the combination of significant cost pressures and rising demand. Of the county's total population, around 15,000 vulnerable adults have been assessed as having eligible care needs. The majority of this group are receiving services at home.

One of the responses to these challenges, which Hampshire County Council has adopted, is to radically rethink the role care technology (telecare) plays in both mainstream social care provision and within the wider care system.

The PA Consulting-led Argenti partnership takes complete responsibility for the Council's care technology service, from driving referrals, through to assessments, installations, equipment provision and monitoring.

At the end of year four of this five year contract, over 8,600 people were receiving telecare as part of their mainstream care package. Most impressively, we have delivered an evidenced NET saving of £7.1m to the Council.

These savings have not been at the expense of service quality. 98% of service users would recommend Argenti telecare to others; 94% tell us their care technology has increased their feelings of independence, safety and security. Nine out of ten social workers report that the Argenti solutions are "good" or "very good" at achieving care outcomes.

Argenti now also provides the same managed service for the London Borough of Barnet.

PA Innovation Challenge

We ran a challenge for adult services staff in Hampshire to come up with innovative and exciting technology ideas that could really improve the way they work or help the service users they support. The Dragons’ Den Challenge was another great example of us supporting innovation to deliver meaningful outcomes. We will support the winning idea to transition into mainstream service within local authorities.

Hants Innovate Conference 2017

PA Argenti recently ran its third annual Hants Innovate conference, bringing together hundreds of people from across technology, health and social care to stimulate discussion and think about how we can tackle the challenges faced by care organisations.

Liam’s Story

Liam is one of many people who use the Argenti equipment to remain independent and who’s primary carers can be greatly supported by using it.

Celebrating four great years

We brought the members of the Argenti team together to celebrate all that has been achieved and recognise the people who had made the difference. See the highlights in this short video.

To discuss using technology to drive transformation, please contact us now.

Contact the adult social care team


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