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The difference we make

We help you improve the way you manage technology and innovation so they become a true source of competitive advantage for your business.


PA opinion

  • Keep your mind open – and your customer closeChange is never far from the top of the board's agenda. The key to getting it right is understanding the biggest change of all – their relationship with customers. It's about discovering the art of putting their business at the heart of their customers' thinking. And some old businesses are learning new tricks to point the way ahead, says PA's head of business design, Conrad Thompson. 24/10/2017
  • Lessons from buying a car: how to cut bureaucracy and adapt a more customer-centric approachHow overhead and bureaucracy get in the way of customer-centricity...Agile expert Simon Masters takes a look at Minimum Viable Bureaucracy (MVB) - the least amount of management or process needed to ensure customer-facing teams deliver what the organisation needs them to. 12/10/2017
  • Taking small steps towards Customer 4.0We know organisations today have much less influence over their customers' buying behaviours. And the customer-led revolution, what we call 'Customer 4.0', calls for businesses to really get to grips with the end outcomes customers seek. While it's clear becoming a Customer 4.0 organisation will reap significant benefits, it often requires a fundamental redesign of the operating model – something that many organisations see as too costly and disruptive. The good news? It doesn't have to be that way. 02/06/2017
  • How to succeed in a Student 4.0 worldUniversities must seek to step into the students' universe and help them to navigate challenges and achieve their life goals. Welcome to what we call 'Student 4.0'. 12/05/2017
  • Technology feeds the need for speedThe first of a series of blogs counting down to the America's Cup 2017. Ex British Olympic rower Adam Freeman-Pask, now at PA Consulting Group, looks at the technology that could decide the winner. 12/05/2017
  • Focus on now-tech before high-techHealthcare has always made progress by pushing the boundaries of science and technology - let's reflect on the reality of technology implementation in healthcare today. 09/12/2016

PA in the media

What we can do for you

We’re a different type of consultancy, with a unique hands-on technology and innovation capability. That means we innovate every day, for a living. We put our experience to work to help you get more value from your investment in technology and innovation.

Here’s what we can help with:

  • R&D effectiveness – making your R&D more productive, with a focus on achieving programme milestones and getting the results you want
  • Technology acquisition – assessing new technologies and their implications for your business, with a focus on what to acquire and how to derive business benefit
  • Technology strategy - developing the right technology resources to support your business strategy and meet business needs
  • Innovation management - making your business more innovative, identifying who to partner with internally and externally, and ensuring your organisation is streamlined to deliver
  • IP and knowledge management - managing the value of technology IP to give you freedom to operate, protect income streams, develop critical IP and monetise your investment
  • Connectivity and networking - advising on architecture, sourcing and the transformation of fixed and mobile network services to improve cost, performance and reliability.

Client stories

Client story

How we’ll work with you

Our mission is to help you create an organisation designed to innovate. We’ll work closely with you – as one team – to bring about a transformation in the way you manage technology and innovation.


Find out more about our work in Technology innovation.

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