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PA arc PA Consulting Group is a leading global management, systems and technology consulting firm. Committed to innovation, responsive to our clients' needs, and focused on delivery of value, PA designs and delivers innovative solutions to complex business issues.

Sourcing

IT outsourcing survey – you get the deal you deserve

Are you:

  • Questioning the success rates of IT outsourcing deals?
  • Investigating the key success factors for IT outsourcing?
  • Looking to review your IT outsourcing arrangements?

PA’s 2006 international IT outsourcing survey draws on experiences from outsourcing clients, suppliers and legal advisors to examine the root causes of IT outsourcing relationship failures.

This survey presents some answers to these questions. Because, for the first time in one piece of research, we report the frank views of the three key parties: clients, suppliers and lawyers.

Just the facts:

66%
of clients wished they had focused more on the suppliers’ ability to deliver on their promises

44%
of clients admitted to having underestimated the effort in managing their supplier

49%
of respondents had not included the cost of the retained organization in their business cases

58%
of clients had not undertaken any form of due diligence

 To download an extract of the IT outsourcing survey, please click here 

 For more information, or a copy of the full report, please e-mail sourcing@paconsulting.com

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IT outsourcing survey

* Download an extract of the IT Sourcing survey

* For more information, or a copy of the full survey, please e-mail: sourcing@paconsulting.com

See more:

* View reports of the sourcing debate by the 'Financial Times', 'Wall Street Journal' and other leading commentators