Management
Running the IT organization
Businesses are increasingly looking to IT to enable strategic change and to act as a source of competitive advantage by, for example, improving customer service or dramatically lowering costs. Closer alignment with the business strategy is essential if IT is to anticipate and rapidly respond to changing business needs.
At the same time, IT managers face the challenge of simultaneously improving performance, speed and quality while reducing overall costs and establishing a more flexible cost base. Managing multiple disparate suppliers and maintaining staff morale add further levels of complexity to the challenge.
PA has over 20 years' experience in transforming the development and delivery of IT services: establishing customer-focused IT organizations which incorporate best practice service management and delivery processes. We are market leaders in independent IT sourcing advice and delivery, working across all industry sectors. We take a holistic view: integrating strategy and policy, leadership, business development, customer services, resource and people management to develop and implement a blueprint for change. Flexible in responding to our client needs and innovative in our approach, PA transfers skills and experience to clients to enable lasting improvement.
Our services include:
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