Package-enabled change
Independent ERP implementation support
Many of PA's clients report negative experiences when dealing with ERP systems integrators. Change requests and contractual disputes can add up to a lot of hard work, if not hard feelings, on both sides. So, when you engage an integrator, it pays to make a modest investment in 'client-side advice'.
Because PA does not configure ERP systems itself, we can sustain an impartial and good working relationship with integrators. But because our ERP experts have plenty of hands-on implementation experience, we know how to monitor change requests to ensure they are justified in business terms, thus preventing 'scope creep'. We can also protect you against any customizations that will hamper future upgrades.
Change management in ERP projects is an often overlooked but vital area to address during implementation. If you have chosen the do-it-yourself option, you will need to build your capabilities, whereas if you have brought in external integrators, you will no doubt want to transfer their knowledge to your own staff. PA has the capabilities to ensure that you build the competencies that you need as the project progresses, saving you money later.
It is also important to prevent any erosion of the ERP project's benefits. Gaps can open up between the expected and actual benefits, typically because of design decisions that take the project away from its original objectives. By monitoring the implementation process against the business case, PA can ensure that the only divergences are ones that you approve for sound business reasons.
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