Case study

A major international accounting firm

New intranet portal helps working as one global firm

This leading global accounting firm recognized that its clients were increasingly demanding more global and higher quality advice and services. To keep pace with its clients' demands, it needed to operate as one global organization, bringing all its national partnerships closer together. This would allow the firm to better serve it global clients, improve commercial procedures, enhance operational effectiveness and reduce costs.

PA worked with the firm to develop and implement a global portal for its intranet that would pull all existing applications and information into a single integrated working environment. This portal would become a new way of working for the firm, providing the best and most up to date sources of information and applications.

The most significant benefit for the firm was an improvement in client profitability. By enhancing the visibility of work undertaken for clients globally, and highlighting solutions that would best meet their needs, the firm was able to focus its efforts on more strategically important clients. This also resulted in greater consistency in client service delivery and business decision-making across the firm.