Case study

A major US water utility

Infrastructure asset management: mains replacement and renewal

A large water utility serving around 2.5 million residents in 13 states has transformed into the fastest-growing water and wastewater business in the US. This growth is largely attributed to over 100 acquisitions and growth ventures in the past 10 years.

Recognizing that its physical network infrastructure is critical to delivering a quality service to their customers, the company has invested significant portions of its capital budget in water main replacement and renewal.

PA Consulting Group was engaged by this utility to review their asset management strategy and to design a program of work to maximize the effectiveness and efficiency of mains renewal and replacement.

As a result of PA’s engagement, the utility now possesses the roadmap of activities needed to align their people, processes, data and technology to answer the key questions related to asset management efficiencies and improving the effectiveness of mains replacement and renewal expenditure.