Case study

Australian financial services company

Streamlining training delivery

This financial services company operates in Australia, New Zealand and the UK, employing 10,000 people worldwide. Its UK expansion programme saw the launch of a UK financial services division. In the light of concerns about relatively high training costs, the client asked PA to conduct a thorough review of the training and development function, highlighting risks to the company's business ambitions in three key training areas: strategy, structure and activity.

PA's review showed that the true costs of the training function had been greatly underestimated. To reduce costs and mitigate risks in the three key areas, PA investigated various organizational models for training and development. Following this evaluation, PA presented the business case for a new streamlined organizational design, and recommended that the company realign its training and development with its strategic priorities. The implementation of PA's recommendations resulted in signficant cost savings.