Case study

Telstra

Bringing visibility and confidence to capital investment

Telstra is the leading player in the Australian telecommunications market, employing over 50,000 staff. The company's profile has changed markedly in recent years from being primarily a provider of telephony services to becoming a new, high-performance, competitive communications company whose business is data, Internet and e-commerce. In this highly competitive marketplace there is enormous pressure to ensure that operational investment - of approximately AU$4Bn per annum - is used to best drive increased shareholder value.

PA Consulting Group was asked to review Telstra's existing capital allocation approach and process, identify recommendations for improvement, and drive these through to implementation.

"This was an outstanding outcome for two audiences; the group managing directors and the planners".

Phil Hastings, Managing Director, Global Connect, Telstra