Case study
Global pharmaceutical company
Renegotiating logistics contract
“Our existing sourcing arrangements seem to be running smoothly – why should we consider reviewing them?”
There’s no such thing as routine sourcing – arrangements should be continually reviewed against corporate strategy.
PA helped a major global pharmaceutical company to renegotiate its contract to deliver better value to the business.
PA conducted an assessment study of a logistics management contract for a sales programme, consisting of physician-to-physician talks, which constitute a key element of the client’s promotional mix.
Working closely with both client and vendor, PA helped amend components of the contract that were causing disputes owing to inconsistent interpretations.
Rather than simply renewing or re-tendering the existing logistics management contract, PA also recommended and implemented a comprehensive new approach to optimise the entire speaker programme management process.
Benefits include the following:
the client-vendor relationship significantly improved as a result of better transparency
client and vendor are now ‘in sync’ on the current contract including baseline transactions and costs, pricing metrics and cost drivers
the contract structure now includes standardised, service unit based pricing metrics to ensure that the client pays the right price and buys the right amount, giving greater operational flexibility.
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