Case study

The Hospitals Contribution Fund (HCF) of Australia

Building a project management culture and capability across the organization

HCF is a leading health and life insurance company in Australia with the key driver of improving value delivered to its members. HCF's investment in projects accounted for nearly 20% of total operational cost of the business.  With PA's help, HCF now has a focused programme of work, aligned to the organization's strategy, that is designed to deliver significantly greater business benefits at lower cost.  With its project management capability now increased throughout the organization and a clearly defined approach to delivering projects, HCF expects its projects to be delivering exactly what it wants, when it wants it.

"PA completed some outstanding work. I'm confident our business performance and results will be significantly improved due to PA's work, which is good for us, and good for our members."

Terry Smith, CEO, HCF