PA arc
PA arc PA Consulting Group is a leading global management, systems and technology consulting firm. Committed to innovation, responsive to our clients' needs, and focused on delivery of value, PA designs and delivers innovative solutions to complex business issues.

Events

Customer Service Results Conference

After all data has been submitted, all participants will gather to discuss the results of the questionnaire. PA content experts discuss report results and provide insight to current trends. Top performers will present on best practices.

Who should attend the Results meeting?

Your company’s Questionnaire Data Administrator and those that will be interpreting questionnaire results.

Conference schedule

Hosting company: Open
Dates: June 24-27, 2008
Location: Denver, CO
Venue: Grand Hyatt (1750 Welton Street)
RSVP deadline: June 6, 2008

PA Consulting Group invites participants in our Polaris Customer Service program to attend our Results conference on June 24-27 at the Grand Hyatt in Denver, CO. During this meeting, PA will present key findings and operational trends. Representatives from leading performing companies will present best practices. The meeting will give participants the opportunity to exchange ideas and view diverse business approaches.

Venue

Grand Hyatt Denver

Treat yourself to an exceptional hotel experience at Grand Hyatt Denver. This Four-Diamond downtown Denver luxury hotel welcomes you with unparalleled services and gracious amenities. Relax in the city's most spacious guestrooms, with stunning views and sumptuous Grand Beds. Dine on exquisite cuisine, even play tennis. Discover the true meaning of personalized service at the distinguished Hyatt hotel in downtown Denver, Colorado.

Grand Hyatt Denver
1750 Welton Street
Denver, CO 80202

Tel: +1 303 295 1234
Fax: +1 303 292 2472

www.GrandDenver.Hyatt.com

Maps & Directions

Hotel registration

Please register using our group code. The group rate is $199 for a single room available Tuesday through Friday.

Individuals are responsible for their own hotel accommodations. Reservations must be made by Friday, June 6, 2008. The hotel will continue to accept reservations at the prevailing room rate subject to availability. To reserve your room choose one of the following:

  • Log onto the Hyatt website at www.GrandDenver.Hyatt.com and reference group code "G-PACG"
  • Call 1-800-633-7313 or locally at 303-295-1234. Please refer to the code above or the meeting name – Polaris Customer Service Results Conference June 24-27, 2008.

Conference registration

You must also register with PA for the conference by June 13, 2008. RSVP to Kathy Rinn with the following information:

Full name
Title
Company name
Email address
Contact number

** Please also include any other people within your organization that will be attending the conference.

Conference attire

Business casual, ties and jackets optional.

Agenda

  Please click here to download the agenda (PDF, 74Kb)

Transportation

Airport transportation

Denver International Airport (DIA) is located approximately 23 miles from the Grand Hyatt Denver. Attendees are responsible for providing their own transportation to and from the airport.

www.flydenver.com

Map

Driving directions from Denver International Airport (40 minutes/23 miles):

Exit Pena Blvd. to I-70 West. Proceed to I-25 South. Exit at Speer Blvd. South and proceed on Speer Blvd. Turn left on Lawrence St. Turn right on 17th St. Turn left on Welton, we are located on the right.

Other modes of transportation:

  • Super Shuttle: Cost is $19 per person each way, $34 round trip. Shuttles run 5:00 a.m. to 5:15 p.m., approximately every 20 minutes. Shuttle ticket counters are located on Terminal Level 5, across from the rental car agencies. Reservations are not required. For ticket information, call 800 258 3826 or 303 316 3865. Super Shuttle features blue vans with SUPER SHUTTLE printed on the side
  • Car Service:
    • Yellow Cab Taxi – Approximate cost is $45 one way
    • Limo Service – Approximate cost is $40–$100 (one way, dependant upon company and number of passengers)
  • All ground transportation services at Denver International Airport are located in Jeppesen Terminal, level 5. For information, call 303 342 2000 or click here.
Getting around Denver

Denver offers several modes of transportation for getting around the area:

  • 16th Street Shuttle – Runs throughout the central business and entertainment district of downtown Denver
  • Light Rail Service/RTD – Stops at most corners in the city, including Invesco Field, Pepsi Center/Six Flags/Elitch Gardens, Union Station - Lower downtown (LODO)/Coors Field/16th Street Mall.
  • Amtrak – Union Station is approximately 11 blocks from the hotel.

Downtown Denver

The perfect blend of outdoor adventure and urban sophistication. That's the duality locals love about the Mile High City. With snowcapped peaks providing a spectacular backdrop, Denver is as refined as it is laid-back. It's a place where aerospace engineers rub elbows with rock climbers at local brewpubs, at art festivals, or while strolling their favorite pedestrian mall. And with 300 days of sunshine per year, it's easy to see why people fall in love with Denver the first time they visit.

Explore Denver here: www.denver.org

Questions

If you have any questions or concerns please feel free to call Kathy Rinn directly at +1 571 227 9107 or kathy.rinn@paconsulting.com.

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