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"The upsides go beyond financial savings to consistency of user experience, professional career progression, improved standards, flexibility and responsiveness."

KAREN CHERRETT, LOCAL GOVERNMENT EXPERT, pa consulting group

 

London authorities 'should share financial and HR services'

London's 33 local authorities could share financial and HR systems in a bid to save millions of pounds under 'ambitious' plans drawn up by two of the capital's councils.

Barking & Dagenham and Croydon are hoping to convince other London borough councils (LBCs) to sign up to their proposals at a meeting on April 18th, Local Government Chronicle (LGC) reports. Documents from efficiency partnership Capital Ambition, which has contributed £250,000 to fund a feasibility study for the plans, indicate that LBCs including Lambeth and Havering have already expressed an interest in sharing services.

Although the councils behind the proposals have not given any figures for possible savings, LGC said that upgrading HR and IT systems every few years can cost a single borough up to £1 million, while signing a new contract can cost up to £8 million.

Croydon LBC's deputy chief executive Nathan Elvery told the publication: "There have been a number of examples of these projects already, but rather than try to do something between two authorities, the ambition is to do something between all the authorities in the capital."

Earlier this year, Hugh Grover of London Councils called for LBC grant allocations for 2011-12 to be frozen at 2010-11 levels in order to give authorities more certainty over future funding.

Karen Cherrett, PA's Local Government Expert says, "Savings can be made through shared delivery of commoditised transactional and advisory services.

The upsides go beyond financial savings to consistency of user experience, professional career progression, improved standards, flexibility and responsiveness.

The downside lies in getting councils to recognise that such services can and should be seen as commoditised and transactional. Funding to explore the opportunity must drive the debate beyond the inevitable challenges to change and focus on delivery. There has to be a return on the investment already made. If there is not, the losers will be citizens and front line services."

To speak to a consultant about our thinking on shared services or to find out more about our work in local government, please contact us now.