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"Our PA advisors quickly became a valuable part of our team and offered constructive challenge
and ensured real objectivity so that we could focus on getting what we needed for the Council.”

CAROLYN WILLIAMSON, EXECUTIVE DIRECTOR OF RESOURCES, SOUTHAMPTON CITY COUNCIL

Southampton City Council

Successfully negotiating a service partnership

Southampton is the largest city on the UK's south coast. The authority maintains a position of being 'three star' and improving well but, like many local authorities, faced the challenge of meeting the growing needs of its community with relatively static resources. In keeping pace with that change it recognised that it could only do so much on its own.

PA Consulting Group helped the council scope the mix of services to attract the optimal benefits and investment from seeking a strategic partner and supported the council through the entire process.

In supporting the client-team-in-waiting through competitive and preferred bidder negotiations PA instilled a commercial focus in the procurement process. While managing the detail of negotiations we also undertook regular strategic reviews of the commercial offers, tracking potential benefits back to the council's goals as prioritised in the business case.

Our experience in sourcing partnerships gave the council confidence to tackle even seemingly deal-breaking issues in a pragmatic and solution-based manner. Key to this was our objectivity in steering both parties towards finding win-win outcomes. Once the deal was signed we continued to work with both parties to help create a genuine partnership, resolve issues and deliver benefits of the joint programme. 

For further information and to request a copy of this case study contact us now.