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NHS Education for Scotland: Using the power of digital to transform healthcare education and training

Brilliantly designed technology offers inspiration, opens up new possibilities and creates fast, efficient ways to get things done. This is what NHS Education for Scotland (NES) wanted to provide through its digital platform – used by thousands of healthcare professional to carry out their training and by NES staff to manage medical education and training in line with the requirements of regulators such as the General Medical Council.

Enabling the workforce to access top-class education and continuing professional development tools with ease means that service users and patients are being cared for by the best staff.

NES had been trying to replace its learning management system with something better for three years – with multiple platforms, user groups and needs, it was a complex task. The organisation asked PA to take on the task and develop a new learning management system that users would love. We assembled a combined NES and PA digital team and within 16 weeks released a working version of the new system, TURAS (Gaelic for ‘journey’).

The new system is so intuitive that almost no user training was necessary. TURAS streamlines processes, accelerates reporting and establishes a single data repository. As a result, administrative tasks that once took days can now be completed in minutes, freeing up NES staff to focus on strategic activities. For healthcare professionals, TURAS cuts time spent managing their education, freeing them up to focus on learning.

TURAS has been instrumental in transforming NES into a beacon of best practice for the digital delivery of public services in Scotland. PA and NES have now formed a partnership to take the technology out to a wider audience in the UK and internationally, providing NES with an opportunity to generate a significant return on its investment as well as improve the professional attainment of health staff, leading to better care for patients and service users.

"With TURAS, PA not only delivered an on-time, on-cost, high-quality and fit-for-purpose system. They also delivered a technical environment and in-house capability from which NES Digital can confidently and successfully build its digital future.”

Christopher Wroath – Interim Director of Digital Transformation – NHS Education for Scotland

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