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Investors in People: Defining what it means to manage people well in today’s workplace

Investors in People (IIP) is a globally recognised people management standard that defines what it takes to lead, support and manage people well. At the heart of IIP is a simple assessment framework which reflects the best practices in high-performance working: to achieve IIP accreditation organisations must prove that they employ these practices across their enterprise.

Of course, definitions of ‘best practice’ evolve over time, often as a result of emerging technologies and changing workplace cultures. Faced with this challenge, IIP approached PA to review and modernise their existing assessment framework, ensuring it reflects the latest research and cutting-edge approaches to people management.

To update the IIP framework, our experts in people and talent sought the views of over 600 stakeholders inside and outside the IIP family and consulted 11 of the world’s foremost academics and business leaders. We also collected 25,000 data points through an online survey, interviews, workshops and focus groups, and completed a meta-analysis of 290 studies on high performance within organisations.

Based on this extensive research, we identified nine new indicators of high performance to underpin the IIP framework and introduced a maturity model to provide stretch and challenge even for the most highly developed organisations.  The model reflects the latest people management practices, has capability for benchmarking and enables organisations to align IIP accreditation with business aspirations.

 The final framework ensures the 14,000 IIP-accredited organisations understand the people management capabilities they need to outperform in their industry and to get the very best from their people at work.

"PA’s leading-edge research into people management and expertise in high performance cultures, proved invaluable in developing an imaginative, modern People Management Standard and framework, built on robust and extensive research.”

Paul Devoy
Head of Investors in People

Find out more about our work in people and talent.

Contact the people and talent team

Jonathon Hogg

Jonathon Hogg

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Lesley Uren

Lesley Uren

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