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Highways England: delivering a more effective and efficient road network

Britain’s network of motorways and A-roads is the single largest physical asset owned by central government, worth over £110 billion. The 4,300-mile network is vital to both the UK economy and private travellers, but historic under-investment and the lack of a clear strategic approach have led to increased congestion.

To address these shortcomings, in December 2014 the UK Government announced the allocation of over £10 billion of additional resources over five years. To maximise the benefits of this investment, responsibility for maintaining, operating and upgrading the road network would be transitioned from the Highways Agency (a government agency) into a new government-owned company, Highways England, which would set clear long-term plans and performance expectations.

Based on our experience of delivering large and complex government change programmes, PA worked closely with Highways Agency to manage the creation of Highways England and ensure the new company was operating effectively from day one. A central aspect of this role involved providing advice and support to both the UK Government and Highways England on areas including governance of the company, its new strategic business plan, contract transition, staff engagement and company launch planning.  

Our support was essential to the successful launch of the new company, which is now strongly positioned to deliver a more efficient, effective and customer focused UK road network.


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