PA assessed the cost/benefit profile of in-house and outsourced models, the technology and service assumptions underpinning these options, and the issues and key risks, based on the company’s future business strategy. A recommendation to outsource a defined package of HR services was made and PA provided independent advice throughout the procurement process. A 7+ year contract was awarded 12 months later covering workforce administration, payroll, employee services, reward management, performance management and succession planning.
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