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How to stop doing so much busy work

Jena McGregor

The Washington Post

4 September 2013


PA knowledge worker productivity expert Jordan Cohen’s research with Julian Birkinshaw of the London Business School on how to make office workers more productive is the focus of this article in The Washington Post.

The article points out that the research, featured in the most recent issue of the Harvard Business Review, reveals that knowledge workers “spend on average 41 per cent of their time doing work that brings them little satisfaction or that someone else could do for them.” 

The article notes that the research by Jordan and Julian generated surprisingly positive results on a fairly unsurprising solution. According to the article, in Jordan and Julian’s knowledge worker interviews, “first, they asked the professionals to use a questionnaire to identify low-value tasks, determine what results in personal satisfaction, and reveal work that could be done by someone else. Then, by having the participants focus on the answers and reallocate their time, the researchers found the participants could cut their desk work by six hours a week and eliminate two hours usually spent in meetings.”


You can view the article online here.


For more on PA's thinking on knowledge worker productivity, click here or contact us now.

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