In an interview, PA’s Chris Steel, head of IT in the US, discusses challenges facing the consulting industry, where he sees growth over the next 12 to 18 months, and what three things attracted him to work at PA.
Chris says that over the next 12 to 18 months, “we expect to see most growth in the energy and healthcare verticals. We also see significant potential for a number of important service lines such as cyber security, our work in technology and device development, and our shared services and sourcing advisory business.”
Regarding energy and healthcare, and whether current US administration policies affect growth in these sectors, Chris says: “Both payers and providers will continue to move towards a rewards system based on quality of care and the management of population health. In order to better manage risk and gain control in this environment, providers and payers are becoming ever more closely integrated whether through acquisition, partnerships or accountable care organisations (ACOs).”
Chris notes that in the next five years, PA and the consulting industry will see changes and challenges. He says: "Our clients expect more from their consulting partners every year in terms of the quality of advice, insight and delivery assurance we bring. The increasing pace of change means that the half-life of the knowledge and insight we bring is becoming ever shorter, and we need to work harder to keep our edge so we can make a difference.”
What three things attracted Chris to work at PA? “Our strong ‘one company’ global culture; our focus on helping our clients with their most challenging problems, enabling them in the process rather than making them dependent on us; and our employee ownership model – PA belongs to all of us who work here.”
When he is asked what three words best describe PA’s culture, Chris says, “Collaborative, meritocratic, fun.”
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