PA Consulting Group’s Philippe Tellier, an IT expert, is quoted in an article in Forbes. Philippe looks at the challenges of bringing personal devices into the workplace and talks about what can be learnt from past bring your own device (BYOD) problems.
Philippe says: “Think about the lessons learned from BYOD and get back in front.” Philippe goes on to talk about PA’s role in the Glass Explorer Program, and its testing with clients on how Google Glass could enable new ways of working. For example, a utility field worker trying to solve a maintenance issue could use the computer-based eyewear to communicate with engineers back at headquarters.
He says: “A lot of these new technologies – like Glass, smart watches and other wearables – are not mature yet, but will evolve very rapidly, similarly to what we’ve seen with smartphones and tablets … [In] the next 18 months to two years, employees will be used to having a Glass that they use for personal reasons and will expect to use some of its benefits in the workplace.”
Philippe concludes that working alongside the business to figure out how to exploit all technology – including the technology being used by their customers and brought in by their workers – can elevate IT staffers from tech support and purchasing to project management and the design of business processes and architectures.
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