PA’s John Griffiths, IT expert, is interviewed for a FT Connected Business podcast on the impact consumer technology is having on enterprise IT.
Discussing how businesses approach the potential of BYOD (bring your own device) in the workplace, John says: “In my experience quite a few organisations are dabbling with BYOD; they might offer a device such as a smartphone, or perhaps put a salary sacrifice scheme in place, and then think they’ve ‘done’ BYOD. However they need to really embrace it, as it’s not going to go away.”
Continuing, John explains that too many businesses are focusing on the device itself rather than the capability it can offer: “Half of all information workers now have more than two connected devices, and too many organisations are focusing on the device itself – should I have a Samsung, Nokia, or Galaxy – rather than thinking about the service. I like to call it ‘bring your own capability’; the workforce has knowledge and capability and they need to be able to share and work with that. Simply providing email or a calendar on a mobile device is not, in my view, embracing BYOD.”
When asked how BYOD and consumer IT can reduce costs for the business and drive productivity, John gives the example of a major retailer who was frustrated by the inactivity of its IT department to embrace mobility. The business decided to ‘go maverick’ and issue all general store managers with iPads.
“When asked how he could justify this, the CEO explained that giving the managers iPads increased productivity by 20 per cent, increasing face time with staff and clients while enabling them to access their email – and this was worth it, whatever the dollar figure", says John.
You can listen to the podcast in full here.
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