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The final frontier of business advantage

Alan Cane
Financial Times - Digital Digest Report, page 2,3
27 November 2009

PA Consulting Group business intelligence experts Peter Lumley and Stephen Black are quoted in the Financial Times Digital Digest report on how companies can turn raw data into information that can be used to improve performance.

Peter and Stephen advise on how companies can best achieve this. The Financial Times reports their views on how a well-designed dashboard can provide the right amount of pertinent information.

Peter and Stephen point out that it is often forgotten that managers have limited time to absorb and act on information which, in any case, may be imperfect – if it was perfect, decision making would be no chore at all. A well-designed dashboard can help managers make the best possible decision from incomplete information.

The information, of course, has to be trusted and that is where technology can play an important part – in the automatic roll-up of data to a central repository: “Every time you go through a stage with manual intervention you have the opportunity for time delay and misinterpretation,” Mr Lumley argues.

You can read the article in full here


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