IT departments must adapt to the consumerisation trend, in which new technology emerges in the consumer market before spreading to business. This is the view of PA's Morten Raaberg, an IT leadership and operational excellence expert, in an article in IT publication Version2.
Morten notes that employees have become increasingly mobile: “Today, companies need to deal with the variety of mobile units that employees bring to the workplace. They must deal with how employees use services like Dropbox, for example, on the corporate network.”
Morten continues: “Employees want flexibility, and knowledge workers need to be able to work anywhere, anytime.”
He explains that IT departments need to ensure that the data used in mobile units is properly secured, and that employees should receive training in order to help keep it secure while using services such as Dropbox and Google Apps.
“The CIO needs to get closer to the business and help clarify which devices and online services are acceptable,” he says, stressing that the biggest advantage of consumerisation is that it improves the working conditions of the knowledge worker.
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