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2006

PA survey - Transforming procurement - 15 June 2006

Leading organisations have realised only one quarter of the potential benefits from best practice procurement. To deliver the full potential, CEOs and CFOs must invest in their procurement organisational capability

PA's study of purchasing practice in leading organisations reveals that most have made demonstrable progress in adopting best practices in the past five years, and have focused on price leverage and overhead cost reduction. However, organisational constraints have meant that most are only half way along the journey to best practice and have realised less than one quarter of the potential benefits.

Key conclusions
Procurement functions are principally directed to deliver cost benefit to their organisations. To deliver this benefit they have focused on price leverage and reducing procurement overheads. However, only one of these areas, price leverage, has actually delivered significant benefit.

Whilst only half of the total potential improvements have been addressed and one quarter of the potential benefits actually realised, the further benefit in reducing procurement overheads is small compared with total opportunity. The disproportionate focus on reducing procurement overheads risks undermining the ability of many organisations' procurement functions to deliver significant sustainable benefit.

In order to achieve a genuine procurement transformation and realise the full value of procurement improvement, CEOs and CFOs must invest in procurement capability through restructuring the procurement function to enhance its influence; re-skilling the staff to extend their capability; rotating them through the business to increase their awareness; and recruiting to fill any remaining gaps.

Participant profile and study methodology
The study incorporates previous work* and extends the number of participating organisations to over 100, representing over £150B of spend, ranging from local businesses and public authorities to central government organisations and global commercial and industrial companies. Most participants are senior Purchasing Managers, Purchasing Directors or Head of Purchasing within small to medium scale divisional and large to very large corporate procurement organisations. Managed spend ranged from £30MM, €100MM and $100MM at divisional level to £4B at corporate level.

The organisations studied are drawn from the following sectors:

* Public: broadcasting, central government agencies; health authorities and local government
* Commercial: banking, finance; insurance, retail, utilities and wholesale
* Industrial: aerospace, automotive, chemicals; construction; defence, electronics; engineering, FMCG, pharmaceutical and shipbuilding.

Improvements and resulting benefits were investigated in 27 best practices across five key areas of procurement activity:

  • Competition and leverage: development of supplier competition and leveraging of price
  • Requirements and specifications: influencing of end-user requirements and design specifications
  • Risk reduction: the development of cost avoidance and risk reduction techniques to reduce project costs
  • Supplier collaboration: collaboration to improve supplier business processes and reduce their costs
  • Internal costs of acquisition: the reduction of both procurement and non-procurement overheads.

Information for the study was gathered by questionnaire, structured interview and first hand observation of current purchasing practices. This information and data was analysed using PA modelling techniques to determine both the level of saving potentially achievable for each area of improvement and the further savings possible from implementation of best practice in each area.

To request a copy of our full survey report, which includes charts and interviewee quotes, please contact Linda Pearse - tel: +44 1763 267137 or e-mail: linda.pearse@paconsulting.com

 

For more information, please contact:  Linda Pearse Tel: +44 1763 267137 E-mail: linda.pearse@paconsulting.com

Notes to editors

About PA

PA Consulting Group is a leading management, systems and technology consulting firm. Operating worldwide in more than 35 countries, PA draws on the knowledge and experience of 3,000 people, whose skills extend from the initial generation of ideas, insights, solutions and new technology, all the way through to detailed implementation.

From the development of innovative strategies and solutions right through to their successful delivery, all of our work and support is based on deep sector insight and expertise.  We work across the private and public sectors, with particular strengths in financial services, energy, life sciences and healthcare, government and public services, manufacturing, defence, and telecommunications. We help our clients to design optimum strategies for growth, deliver effective IT that improves business performance, mobilise human resources, deliver complex programmes and major business transformations, and develop breakthrough products and processes through our unique applied technology capability.

As an employee-owned company, with no audit arm nor exclusive alliances with third-party vendors or service providers, we are answerable only to ourselves and our clients. This independence means the advice we give to clients, and the work we deliver, are based only on what is best for our clients' business. We will, however, work in non-exclusive alliances on specific programmes when it is in the best interests of our clients.

PA's independent, benefits-driven approach is founded on our strength in innovation, our responsiveness to our clients' needs, and our unyielding focus on delivery:

Innovation. Innovation comes in a variety of forms - in how customers' needs are identified and satisfied, in business models, in motivating and aligning staff, in the use of technology, and many more. PA has an unsurpassed track record in innovation, from developing pharmaceutical anti-counterfeiting measures and wireless technologies, to helping launch an innovative online bank, to development work that is helping alleviate poverty and boost the economies of developing countries.

Responsiveness.  We recognise that each client and each problem have their own challenges and issues. Our solutions are therefore tailored to our clients' specific circumstances, drawing on the deep industry insight of our consultants. Our relationships with clients are characterised by respect, flexibility and collaboration, and we pride ourselves on the speed of our response and the dedication of our people.

Delivery.  At PA, delivering client value is ingrained in our culture. We focus on detailed implementation, with a renowned track record of delivering innovative solutions that achieve lasting change. At PA, we see projects right through to the finishing line - and beyond - delivering significant and measurable value to our clients.

PA:  Innovation. Responsiveness. Delivery.

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