Most companies in Germany say that knowledge management is important - so much so that they have strong expectations of knowledge management initiatives, expecting them to be a 'magic bullet'. However, the majority of firms in PA's survey also admit to not exploiting the competitive advantage that knowledge management can bring: they do not use company knowledge efficiently and do not overcome the known obstacles.
PA Consulting Group's survey - 'Knowledge - an opportunity for companies?' - assesses the successes and failures of a decade of knowledge management in German firms.
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