2003

Managing resources on the move: PA Consulting Group and London's Metropolitan Police Service outline the benefits of mobile data in emergency services - 17 February 2003

Presented at the 3GSM World Congress, 21 February 2003, Cannes, France

London's Metropolitan Police Service (MPS) will join PA Consulting Group (PA) at the 3GSM World Congress to present their experiences of piloting a mobile data service designed to improve MPS's end-to-end Command and Control activities. The presentation will focus on the work supported by PA within the MPS in pioneering the use of next generation mobile technologies to aid the deployment of resources by improving the speed and effectiveness of delivery of critical communication and information.

Part of this project has been the trial of small touch screen terminals in police vehicles, which enable real-time data from central control to be sent immediately to the officer at the incident location. When fully operational, this advanced service has the potential to be used across a number of command and control functions, such as computer-aided despatch, police national computer checks and automatic vehicle location system, thus greatly enhancing the service that the MPS can provide to the public in London.

This project is part of C3i, a far-reaching programme of change at the MPS, which has been looking at how the service can achieve maximum efficiency and effectiveness from the deployment of its resources. As the number of calls has grown, the Met has needed to look at how it can get more out of its ever-mobile resources, especially those on emergency calls.

In particular, with the deployment of remote resources, it is vitally important to know the precise location and status of each and every resource at the disposal of the MPS. New-generation mobile telecoms provide a greater flexibility of communication compared to the current use of radio. The project has looked not only at the most beneficial use of mobile data technologies, but also the impact on the Met staff (frontline and back office) and the end-to-end processes involved in resource deployment and critical data transfer.

The presentation will be given by Peter Weare of PA and Superintendent Shaun O'Neill of the MPS, part of the Congress' Mobile Enterprise stream on Friday 21 February at 10.40am.

Peter Weare, specialist in development of mobile data applications at PA, adds: "This technology can, of course, be applied to a number of different organisations - public and private sectors - in which forces in the field such as sales, maintenance and emergency can be much more productive in their interactions with the public and customers."

PA will also be demonstrating other practical applications of mobile data services on the PA stand - number G57 in Hall 2 - along with complementary areas of PA's proprietary thinking, including the world-leading all-software base band for W-CDMA 3G base stations.

PA is the leading supplier of end-to-end 3G solutions, both to the mobile telecoms industry and to enterprises worldwide, helping to make 3G happen. PA's technology-led consultancy solutions for 3G operators range from strategy planning and services creation through network and IT architecture design, WLAN construction and rollout management. PA supports vendors directly through the provision of contract design of infrastructure and handset products, marketing and bidding support, and infrastructure element design.

ENDS

For more information, please contact:

Polly Ferguson PA Consulting Group 123 Buckingham Palace Road London SW1W 9SR United Kingdom Tel: +44 20 7333 5653 Fax: +44 20 7312 4612 E-mail: polly.ferguson@paconsulting.com

Notes to editors

The Metropolitan Police Service

The Metropolitan Police Service is famed around the world and has a unique place in the history of policing. Founded in 1829, today, the Metropolitan Police Service employs 25,550 officers, 10,800 civil staff and 844 traffic wardens and covers an area of 620 square miles and a population of 7.2million.

PA Consulting Group

PA Consulting Group is a leading management, systems and technology consulting firm, with a unique combination of these capabilities. Established almost 60 years ago, and operating worldwide from over 40 offices in more than 20 countries, PA draws on the knowledge and experience of some 4,000 people, whose skills span the initial generation of ideas and insights all the way through to detailed implementation.

PA builds strategies for the creation and capture of shareholder and customer value, and helps clients accelerate business growth through innovation and the application of technology. PA works with clients to improve performance, mobilize human resources and deliver change effectively, including managing major projects, and designing and implementing enterprise-wide systems and full e-business solutions.

PA focuses on creating benefits for clients rather than merely proposing them, and this focus is supported by an outstanding implementation track record in every major industry and for governments around the world. PA also develops leading-edge technology both for its clients and within its own portfolio of venture companies in areas ranging from software to wireless technology to life sciences.

PA distinguishes itself from its competitors through the range and quality of its people, the depth of its industry insight, its development and use of technology, and also its independence and culture of respect, collaboration and flexibility in working with clients.
We are proud that our clients say "PA makes it happen".

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