PA arc
PA arc PA Consulting Group is a leading global management, systems and technology consulting firm. Committed to innovation, responsive to our clients' needs, and focused on delivery of value, PA designs and delivers innovative solutions to complex business issues.

Financial services

Financial services in Germany: from insight to implementation with PA

PA Consulting Group's advice for financial institutions and insurers is based on the principle of adding value. Our recommendations are supported by a sound business case for revenue enhancement and cost savings. For example, any investment in customer relationship management (CRM) systems has to pay for itself, and its greater opportunities for cross-selling must strengthen sales and new product development.

We also ensure that the value added by support infrastructure improves, and that ongoing IT projects start to deliver quickly.

Our experience in sourcing and implementing shared services helps our clients to reconstruct bank processes more efficiently, and our people-management expertise helps to increase the capacity of our clients' staff in a high-pressure environment.

PA helps to build client-oriented organisations and enables them to manage their business profitably while enhancing its value.  This is achieved by our experience in the hands-on implementation of our recommendations - backed by our extensive programme and project management skills.

PA's experience in ideas and implementation

  • Relocation of bank processes to offshore sites
  • Outsourcing for a Hungarian subsidiary of a German bank
  • Development of data for trade of HVB
  • Egg - an Internet start up for Prudential
  • Reorganisation of controls for HVB
  • Successful office move for Deutsche Bank
  • IT security in decentralised environment at Allianz-Dresdner Asset Management
  • CRM concept for Deutsche Ring
  • Outsourcing of telecommunication and data services for Swiss Life Group
  • Reorganised processing of claims at VHV
  • Helping Alte Leipziger achieve a modern marketing organisation.

PA's pragmatic and sustainable solutions for complex issues

  • Achieving profitability in retail banking
  • Value-based optimisation for online channels
  • Focused customer relations
  • Establishing shared services and transaction banking
  • Applying strategic sourcing
  • Improving value-add with IT
  • Increasing performance
  • IT project audit for recapitalisation
  • Decreasing claim costs.

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See also:

* Publication - Ways to profitability for banks in Germany

* Publication - Insurance institutions in Germany: more success by restructuring

* External conferences

* PA's global expertise in financial services

* Contact us