Graham Beck, a senior outsourcing advisor at PA Consulting Group, has written the October edition of IT Adviser Guidelines. Graham sets out the key considerations for companies when multi-sourcing. The guidelines draw on the viewpoints of clients, providers, lawyers, and integrators as well as PA’s experience with international private and public sector organisations.
Increasingly, organisations are looking to multi-source due to one dominant factor – the economic environment and the need for all businesses to do more with less. The temptation to move towards multi-sourcing is understandable – the mega single-source outsourcing deals in many cases failed to deliver against expectations.
While multi-sourcing has the potential to deliver significant benefits it has big implications for the client. This guide looks at the reasons for multi-sourcing, the challenges of implementation, such as governance, and provides supplier and implementation insight.
To find out more, visit IT Adviser Guidelines