Track record
Staples
Integrating senior managers from across Europe with a new head office operation
Staples (Europe) is the $1 billion division of the $15-billion-turnover American-based company specialising in office supplies. The intention is to grow the European business by acquisition and organic growth at speed. It has already built a considerable presence in the UK, the Netherlands, Holland and Germany, and in the past two years has recruited at high speed and established a European Operating HO in Belgium. Now the countries need to integrate with head office to develop a common understanding, ethos and values, alongside systems and processes.
PA developed a top-team workshop series for all senior operating HQ managers and the most senior managers from each country. The themes were to understand the needs of the parent USA organisation and to develop a strategy for delivery in a European context. This was followed by a roll out of core values and ensuing actions throughout individual countries.
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