Publications
Avoiding the RFID money pit - Retailers need to take a fundamentally different view of RFID trials if they are to realize value
RFID technology offers significant potential benefits to retailers and therefore many retail RFID trials are under way. But, so far, these trials have delivered fewer benefits than expected, and the majority have not progressed to rollout - which raises questions about the value realized.
PA Consulting Group believes that businesses need to take a different look at RFID trials, investing only in those RFID trials that could be fully rolled out to deliver payback within 18 months. Few of the current initiatives meet this criteria. Adopting this strict policy towards RFID will benefit retailers and suppliers, by: avoiding unnecessary costs; not investing time and resources in trials with minimal benefit; and forcing the business to search rigorously for areas where RFID can add real value.
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