To read more about PA's retail capability, please click on the publications listed below.
Building retail strategy
Channel Fusion - summary paper
Managing for Shareholder Value, Management: the key to competitive advantage
International survey results 2004
Building retail strategy - Optimising retail pricing
Pricing for profits
Deriving benefit from a customer focus - Mangaging customer data
Data hygiene - Achieving a step change in performance
Data storage technology - How to maximise ROI
Deriving benefit from a customer focus - Generating customer insight
Customer preference modelling: Understanding what will deliver value to customers and the organisation
Viewpoint on Customer Relationship Management
Listening to your customers while keeping an eye on the bottom line
Deriving benefit from a customer focus - Creating loyalty
