Publications

The following is a selection of PA's briefing papers and publications related to professional services. Please click on the links to view a summary of each publication and download.

	A major US wireless operator- Transforming network operations to improve service reliability and organizational agility
	A major wireless operator- achieving network reliability through organizational transformation
	Benchmarking technology in the global economy - legal IT survey results 2003
	Identifying organizational savings with a process-driven framework
	Identifying significant savings with a process-driven network
	Imagine a world where you consistently reaslise your corporate goals
	Major US cable operator- Identifying significant savings with a process-driven framework
	Major wireless operator- A 100% productivity gain gives a major US wireless operator a competitive edge
	Major wireless operator- Customer-centric disaster recovery plan improves business performance
	Major wireless operator- Reorganized product development teams improve time to market.
	Obtaining the best telecom contract for your organization
	Shared services, delivering the promise
	Understanding a project's size- An important step in improving new product development

See also:

More about our work in the financial services sector

More about PA's IT and systems integration services