Publications

PA's government services consultants publish a broad spectrum of survey reports, brochures, articles and other publications that have been generated through our insights and Thought Leadership initiatives.

Across government

	Effective portfolio management
	Field forces: a service-orientated approach to programme management
	Making government citizen centric
	Management Information System strategy - The Philosopher’s Stone of joined-up Government?
	Modelling as a strategic contributor to successful change management - PA's experience at the Department for Work and Pensions
	Modernising Government through collaborative partnerships - Paper 1: Maximising the value of the private sector through Public/Private Partnerships
	Modernising Government through collaborative partnerships - Paper 2: PPP and the 'enabling state' - the dynamic for continuous improvement of public service
	OGC Gateway Reviews - Opportunity, not obstacle
	Reversing the seams of the inside-out organisations
	Successful delivery in a devolved public sector
	ThinkSpace - PA's Public Sector e-newsletter
	Transforming public services - An overview of PA's government services

Communities and environment

	Finding the balance: Driving improvement in under-performing local authorities
	Integrating health and local government
	PA: Working with local government - Making it happen at a local level

Education

	Expectation, Expectation, Expectation: PA's expertise in the higher education sector
	Inspiration, excellence and achievement - Helping universities manage for sustainable academic excellence
	Now boarding - Is your university ready for the journey ahead?
	Opportunities to shine - Helping to deliver the strategic agenda for change
	Strategy briefing for universities: No.1 - Excellence is not enough - How to develop better management strategies for sustaining academic excellence
	Strategy briefing for universities: No.2 - University strategies from the outside-in - Why and how universities should learn to see themselves from an external perspective
	Strategy briefing for universities: No.3 - Strategy as business as usual - How universities can better integrate strategic ambitions into business as usual
	Strategy briefing for universities: No.4 - Creating a One University service Culture - How universities can overcome the tensions between academic delivery and service management
	Strategy briefing for universities: No.5 - Aligning behaviours with ambitions - How universities can foster supportive cultures for 21st century strategies
	Survival of the fittest - A survey on the leadership of change in higher education
	The accountability dilemma - reconciling public expectations and private delivery

Health

	Achieving radical reform in the NHS by reorganising service delivery around the patient journey
	Aiming high in the NHS - Achieving breakthrough performance
	Aligning the NHS to deliver primary care
	Integrating health and local government
	Reversing the seams of the inside-out organisations

Home affairs

	Illuminate issue 1
	Illuminate: Protecting the Public: do they need to feel protected?
	New press release PA helps the FCO establish itself at the forefront of Whitehall web initiatives

Justice

	ACPO and Home Office Police Standards Unit - Denying criminals the use of the roads though 'joined up' application of number-plate recognition technology
	Illuminate issue 1
	Illuminate: Protecting the Public: do they need to feel protected?
	Prison Service: Review of the Prisoner Escort and Custody Services

Police

	333: "Can we help you ?" Increasing public satisfaction through improved police call handling
	ACPO and Home Office Police Standards Unit - Denying criminals the use of the roads though 'joined up' application of number-plate recognition technology
	Driving crime down - denying criminals the use of the road
	Engaging criminality: denying criminals the use of the roads
	Police Standards Unit - Thematic review of the use of automatic number plate recognition within police forces
	Police Standards Unit - Evaluation of Automatic Number Plate Recognition  2006/2007
	Realising the benefits of Automatic Number Plate Recognition

Tax and welfare

	Capturing the power of engagement in DWP
	DWP Modelling as a strategic contributor to successful change management
	The people will decide - Managing government programmes that depend on citizen take-up

Transport

	A European electronic toll service: Practical reality or misplaced hope?
	A new paradigm for early and practical congestion charging
	Driving crime down - denying criminals the use of the road
	Engaging criminality: denying criminals the use of the roads
	Police Standards Unit - Thematic review of the use of automatic number plate recognition within police forces
	The national safety camera programme: Three-year evaluation report (June 2004)