PA arc
PA arc PA Consulting Group is a leading global management, systems and technology consulting firm. Committed to innovation, responsive to our clients' needs, and focused on delivery of value, PA designs and delivers innovative solutions to complex business issues.

Information systems and technology

Information systems and technology

Enterprise-wide systems are essential to the levels of service and efficiency delivered by financial institutions. These include accounting systems, customer contact infrastructure, transaction initiation and execution platforms, account opening and management applications, and organizational performance and risk management information systems. All financial service providers - and increasingly financial institutions - need to operate these and other applications; success or failure depends on the effectiveness with which their systems are designed, integrated and managed.

Enterprise infrastructure enables business strategy - there is no such thing as an IT strategy in isolation. Many financial institutions have poured millions of dollars into developing architecturally-pure solutions, but these investments have often lost sight of their business objectives.

Despite the myth that technology spreads rapidly between competitors, enterprise systems are one of the few assets that can help financial institutions to differentiate themselves with customers.

PA's IT architecture, implementation and management capabilities have helped financial institutions around the world to transform their enterprise infrastructure, and to deliver distinctive and market-leading products and service levels to their customers. Our independence from systems suppliers, operators and outsourcers guarantees that our pragmatic solutions are always focused on delivering the business outcomes sought by our clients.

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Related publications

* Getting out of the cost box – PA's international survey on attitudes towards IT in business 2003/04

* Intranet - An opportunity to transform the organisation: Enabling radical change in financial services